CONTACT US
0191 3592019
WELCOME TO HANDY GROUP
Hi, I'm Natalie, the founder of Handy Group. My journey into the world of home maintenance began out of necessity. As a parent to two young children and a homeowner, I quickly realized how important it is to stay on top of the little things that can go wrong around the house. What starts as a small issue can quickly grow into a bigger problem or an overwhelming list of tasks if not handled promptly.
I soon discovered that finding reliable help for these tasks wasn’t easy. Calling different companies for different jobs became time-consuming and costly. Sometimes, tradespeople wouldn’t show up to give a quote, and even if they did, many would fail to follow up or didn’t want to take on smaller jobs. I knew I couldn’t be the only one facing these challenges, and that’s when the idea for Handy Group was born.
However, turning this idea into a reality was daunting. While I was passionate about making home maintenance simpler and more accessible for everyone, I had little experience in starting a business. That’s when my brother stepped in. With 13 years of experience building a highly successful, well-established business in the North East, and my background in customer service as a former airline cabin crew member, we combined our strengths. Together, we created Handy Group—a business built on the principles of reliability, quality, and convenience.
At Handy Group, our goal is to take the stress out of home maintenance, providing you with a one-stop solution for all your property care needs. With a focus on excellent customer service and expert workmanship, we’re here to help you keep your home in top condition.
Please read on to learn more about how Handy Group works and how we can assist you.
Your Property, Our Expertise.
HOW WE CAN HELP
Smaller Jobs & Property Fixes
Struggling to find time for those small tasks around the house? Our trusted, CRB-checked professionals are here to help with all the jobs that keep getting put off or that you struggle to do. Contact us today for a hassle-free solution!
Bigger Projects, Expert Partners
For larger jobs, we collaborate with hand-picked, highly specialized companies we trust. Our luxury business partners bring expertise and care to your home. Get in touch to discuss your next project with our trusted team.
Garden & Exterior Work
From garden upkeep to fence repairs, decking, and outdoor maintenance, Handy Group handles all your exterior needs. Let our trusted team keep your outdoor spaces in top shape. Contact us for a free quote today!
YOUR PROPERTY, OUR EXPERTISE
HOW IT WORKS
Functionality You Will Love
Step 1
You Have a Job (or a Few)
Whether it's one task or a list of jobs you need done, you've found Handy Group! Contact us by filling out the form on our website, calling us at 0191 359 2019, or messaging us on Facebook or Instagram. We're ready to help!
Step 2
We Arrange a Quote
After you contact us, we’ll arrange a quote. Some jobs can be quoted without a visit, while others will require one of our team to view the job. You’ll then receive an email once we’ve put your quote together, where you can simply click to accept or refuse. Once accepted, we’ll be in touch within 48 hours to schedule the work.
Step 3
Work Scheduled & Completed
Once your work is scheduled, we’ll take a small deposit to secure your slot—this will be deducted from the final bill and is fully refundable with at least 48 hours' notice if you need to cancel for any reason. A part deposit for any required materials will also be arranged. On the day, your designated team member will arrive and complete the work.
Step 4
Payment Made Easy
Once our team member confirms your work is complete, you’ll receive your final invoice via email. Many of our team members carry card payment terminals, so you can tap and pay before they leave. Alternatively, you can pay once the invoice is received by selecting one of our payment options. Handy Group will have another satisfied customer, and that job you’ve been putting off will finally be complete.
AREAS WE COVER
NORTH TYNESIDE
Tynemouth
North Shields
Whitley Bay
Cullercoats
Wallsend
Jesmond
Gosforth
Killingworth
Longbenton
Shiremoor
Wide Open
Dudley
NORTHUMBERLAND
Ashington
Bedlington
Cramlington
Seaton Deleval
Seaton Sluice
Blyth
Newbiggin
New Hartley
Ponteland
SOUTH TYNESIDE
Gateshead
Sunderland
Durham
South Shields
Sunderland
Jarrow
Washington
Don't see your area listed? We are always expanding! Please contact us and we'll do our best to assist you.